Sustainability
ABANCA's sustainability strategy is based on the cross-cutting integration of environmental, social, and governance (ESG) factors at the core of its processes and decision-making, in line with its business model focused on people and small and medium-sized enterprises (SMEs). Beyond an ethical commitment and social responsibility, the bank understands sustainability as a pillar of financial resilience and long-term value creation. The 2025-2027 ESG Operational and Strategic Plan outlines the deployment of sustainability priorities and the key drivers for action.
Sustainability
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Model for action
We have defined a model for our actions that makes sustainability one of the focal points of decision-making in order to create value and have a positive impact on society and the environment.
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Policies, ethics and transparency Our policies form the corporate framework that guides our actions, in a search to meet the needs of stakeholders in a way that exceeds the legal requirements.
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Commitments and partnerships
We have expanded our network of partnerships and commitments to include, proactively, the most demanding practices and standards in the area of sustainability.
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Action lines
Our actions are organized along three main action lines for the responsible management of the pillars of sustainability.
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Environmental We have gone one step further in our involvement in confronting the climate emergency, from joining a variety of collective international agreements to calculating our carbon footprint and reducing energy consumption.
Commitment to sustainability
See some of our products that help us commit to the planet.
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Social
We have a management model aligned with our commitment to the socioeconomic development of the region. Through Afundación, its social outreach arm, ABANCA supports and promotes programs that foster educational, social, and cultural development within its area of operation.
Singular housing management
We work to protect all our mortgage holders on our own initiative. Consult the social housing fund and the application form that must be sent to gestionsingularvivienda@abanca.com.
Information telephone no.: (+34) 981-186579
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Good governance
We promote a committed, transparent management model based on our corporate values (responsibility, innovation, quality, and reliability) and focused on the needs of all stakeholders.
Culture of quality
We are committed to continuous improvement and excellence in the management of our processes and services, as these are the levers required to offer quality services, by promoting the best practices in our management systems, finding out the expectations of our internal and external customers, and driving improvement actions.
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Social responsability
We try to play our part in improving the natural and social environment in which we operate.
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