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What is accessibility?

Accessibility is the extent to which people are able to use an object, visit a place or access a service regardless of their technical, cognitive or physical capabilities.

In order to increase the accessibility of the products and services, certain techniques are used that overcome the obstacles or barriers in the environment. Thanks to these techniques, people with a disability are able to accomplish the same as a person with no disability. Instances of such technical tools are the Braille alphabet, sign language, wheelchairs, audible traffic signals, etc.

Accessibility is a right that ensures that a person may access, transit or stay somewhere in a safe, comfortable and autonomous manner. To achieve this, physical barriers must be removed.

As regards computers, accessibility includes such tools are high contrast or big size typography, screen magnifiers, screen readers, voice recognition software, adapted keyboards and other devices for data input.

The accessibility applied to the Internet is known as web accessibility. For the web, the W3C developed guidelines or specific patterns that ensure this type of accessibility. The working group within the W3C that is in charge of fostering accessibility is the WAI, that wrote the * Web Content Accessibility Guidelines* (WCAG 1.0 and 2.0).

Accessibility and disability

The disabilities that affect web accessibility can be:

  • Visual: in their different degrees, from poor vision to total blindness; it also encompasses colour blindness.
  • Motor: difficulty or inability to use the hands, including tremors, muscular slowness, etc. These symptoms may be the result of a condition such as Parkinson, muscular dystrophy, cerebral palsy, loss of limbs…
  • Hearing: deafness or hearing impairment.
  • Cognitive: learning difficulties (dyslexia, dyscalculia, etc.) or cognitive disabilities that affect memory, attention, or logical skills, etc.

Accessibility in ABANCA’s website

To ensure the correct access by all users, the website is optimised for both the most popular browsers and other, less common. Furthermore, correct browsing was also assessed for text only browsers and disabling styles and images. In order to provide the system with the most advanced security and protection tools, installing the latest version of your browser is highly recommended. You can download it from the following sites, depending on the browser you use:

  • Google Chrome
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Opera
  • Safari
  • Lynx (browser that operates in text-only mode)
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